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1. Lime Auction House Ltd & The Lime Group
Lime Auction House Ltd is a private company registered in England and Wales whose registered address is:
Lime Auction House Ltd
140 Farmilo Road
Walthamstow, London
E17 8JR
Registered Company Number: 10384256
2. This Website
Lime Auction House Ltd owns the website located
at www.limeauctionhouse.co.uk (the "Website"). By accessing and using the Website you the user agree to be bound by these terms and conditions (the "Terms") which govern your access to and use of the Website.
3. Ownership and Use of Content
3.1 All text, data, charts, tables, software, video, music, sound, graphics, photographs, illustrations, artwork, names, logos, trademarks, service marks and other material on the Website (the "Content") and all rights in it belongs to Lime Auction House Ltd. You may retrieve and display Content from the Website on a computer screen, print individual pages on paper (but not photocopy them) and store such pages in electronic form on disk (but not on any server or other storage device connected to a network) for your personal use. Content may not be copied,
reproduced, republished, downloaded, posted, broadcast or transmitted in any other way.
3.2 You agree not to adapt, alter or create a derivative work from any of the Content on the Website or to use it for any purpose other than for your personal and non-commercial use.
4. Unlawful Use
You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of the Website by any third party. Such restriction or inhibition includes, but is not limited to, conduct which is defamatory, or which may harass, cause distress or inconvenience to any person and the transmission of obscene or offensive content or the disruption of normal flow of dialogue within the Website.
5. Intellectual Property Rights
5.1 All copyright, trademarks, database rights and other intellectual property rights that may exist in this Website and the Content shall remain at all times the property of Lime Auction House Ltd.
5.2 The trademarks, service marks and logos used and displayed on this Website ("Trade Marks") are registered or unregistered trademarks of Lime Auction House Ltd. Nothing on this Website should be construed as granting, by implication or otherwise, any licence or right to use any Trade Mark without written permission from Lime Auction House Ltd. The name of Lime Auction House Ltd may not be used in any way, including in advertising or publicity pertaining to distribution of Content without the prior written permission of Lime Auction House Ltd.
6. Liability
6.1 The Website and Content is provided "AS IS" and on an "AS AVAILABLE" basis and Lime Auction House Ltd does not guarantee the accuracy, timeliness, completeness, performance or fitness for a particular purpose of the Website or any Content. All implied warranties, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy are excluded from these Terms to the extent that they may be excluded as a matter of law.
6.2 In no event will Lime Auction House Ltd be liable for any loss including, without limitation, indirect or consequential loss, or any damages arising from loss of use, data or profits, whether in contract, tort or otherwise, arising out of or in connection with the use of this Website.
6.3 Lime Auction House Ltd has tried to ensure that all the Content provided on the Website is correct at the time of publication. The Content is provided on an information basis only and should not be relied upon. No responsibility is accepted by or on behalf of Lime Auction House Ltd for any errors, omissions, or misleading Content on the Website or on any websites to which the Website connects.
6.4 Lime Auction House Ltd does not warrant that the Website or Content will be uninterrupted or error free, that any defects will be corrected, or that this Website or the server that makes it available are free of viruses or bugs.
7. Privacy
You must read and accept the Lime Auction House Ltd Privacy Policy located on our Website which details what type of personal information Lime Auction House Ltd may collect from you when you visit the Website and how Lime Auction House Ltd may store and use the information in accordance with the GDPR 2018 and the Privacy and Electronic Communications Regulations 2003.
8. Changes to the Terms
Lime Auction House Ltd reserve the right, at its discretion, to make changes to any parts of the Website or these Terms. When these Terms are amended, Lime Auction House Ltd will publish details of the amendments on the Website. Your continued use of the Website is taken as your agreement to be bound by these Terms as amended.
9. Jurisdiction
These Terms shall be governed by and construed in accordance with English Law and subject to the exclusive jurisdiction of the English Courts.
10. Severability
If these Terms or any part of them should be determined to be illegal, invalid or otherwise unenforceable under the laws of any state or country in which these Terms are intended to be effective, then to the extent that they are so illegal, invalid or unenforceable, they shall in that state or country be treated as severed and deleted from these Terms and the remaining Terms shall survive and remain in full force and effect and continue to be binding and enforceable in that state or country.
11. Conflict
If there is any conflict between these Terms and any other written agreement between you and Lime Auction House Ltd then the latter shall prevail.
12. Events beyond our control
Lime Auction House Ltd will not be responsible for any breach of these Terms caused by circumstances beyond its reasonable control.
13. Links
Lime Auction House Ltd is not responsible for the availability or content of any third party websites or material you access through this Website.
14. File Download
Certain files of Content are available for download from the Website. These files of Content are subject to these Terms.
15. Contact
If you wish to contact Lime Auction House Ltd regarding the Website, these Terms or the Privacy Policy please contact us by post, telephone at:
Lime Auction House Ltd
020 7206 2551 or 07939 048 714 or email This email address is being protected from spambots. You need JavaScript enabled to view it.
Lime Auction House Ltd is a member of the Property Redress Scheme (PRS) under the membership number of PRS020368 and we aim to provide the highest standards of service to all our customers.
To ensure that your interests are safeguarded, we have a Complaints Process.
The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level.
Please find below our guidance for making a complaint in relation to:
• Estate Agency
This would be if you are buying or selling a property with us.
• Residential Lettings & Property Management
This would be if you are a Landlord letting your property with us with either a Let only, a Rent Collect or a Fully Managed Service or a Tenant renting a property with us.
Residential Estate Agency/Auction House - making a complaint
Stage One – Director
All complaints in the first instance should be directed to the Sole Director.
Your complaint will be acknowledged within 3 working days. We will endeavour to respond to or resolve your complaint immediately, and no later than 5 working days of the first notification.
Your complaint should be sent to:
Mr Kash Patel
Customer Relations Manager
Lime Auction House Ltd
140 Farmilo Road
Walthamstow
London
E17 8JR
Or by email to This email address is being protected from spambots. You need JavaScript enabled to view it.
Stage Two – Property Redress Scheme (PRS)
If you still remain dissatisfied after you have received a response/final response from the Director, you may approach the PRS if you are not satisfied with the response given.
Details of how to do this are contained within the final response letter, the Conditions of Complaints Guide (3rd edition valid from 4th April 2022), or online at www.theprs.co.uk Please note, the PRS will not consider your complaint until our internal procedures are exhausted.
Residential Lettings & Property Management - making a complaint
Stage One – Director
All complaints in the first instance should be directed to the Sole Director.
Your complaint will be acknowledged within 3 working days. We will endeavour to respond to or resolve your complaint immediately, and no later than 5 working days of the first notification.
Your complaint should be sent to:
Mr Kash Patel
Customer Relations Manager
Lime Auction House Ltd
140 Farmilo Road
Walthamstow
London
E17 8JR
Or by email to This email address is being protected from spambots. You need JavaScript enabled to view it.
Stage Two – Property Redress Scheme (PRS)
If you still remain dissatisfied after you have received a response/final response from the Director, you may approach the PRS if you are not satisfied with the response given.
Details of how to do this are contained within the final response letter, the Conditions of Complaints Guide (3rd edition valid from 4th April 2022), or online at www.theprs.co.uk.
Please note, the PRS will not consider your complaint until our
internal procedures are exhausted.
THANK YOU
Details to follow..
Auction Venue
Cavendish Venues America Square,
Aldgate & Bishopsgate Suite,
1 America Square,
17 Crosswall,
London,
EC3N 2LB
To reach America Square Conference Centre on foot maps and directions can be found on walkit.com.
Just enter your start location and our postcode: EC3N 2LB for the best walking route.
Minories: 15, 42, 78, 100
Fenchurch Street: 40
Tower Hill – 1 min walk (District, Circle and Docklands Light Railway) On leaving Tower Hill tube station by walking straight out of the exit, turn right and walk for 100 meters past the Grange City Hotel and under the overhead train line bridge where you should turn right into Crosswall. The entrance to America Square Conference Centre is 50 meters on your right through the revolving doors.
To plan your journey by car visit The AA’s Route Planner and enter our postcode: EC3N 2LB. Please note that this venue is within the Congestion Charge Zone.
There is no parking at the America Square Conference Centre. Information on the nearest public car parks is available at NCP Parking. 4 hour Pay & Display parking spaces are in the area.
To view spaces in the area reserved for Blue Badge holders on a map please visit GOV.UK and enter our postcode: EC3N 2LB.
020 7206 2551
